Terms of Service

Last Updated: May 25, 2026

Welcome to Oriald. These Terms of Service ("Terms") govern your access to and use of Oriald's websites, software platforms (the "Dashboard"), API integrations, and related hardware telemetry modules (collectively, the "Services").

Please read these Terms carefully before utilizing our Services. By registering a property or activating Oriald hardware, you agree to be bound by these Terms. If you are entering into this agreement on behalf of a hotel or corporate entity, you warrant that you have the authority to bind such entity.

1. Scope of Service & Hardware

Oriald provides a real-time operational telemetry layer that connects Property Management Systems (PMS) directly to room energy networks.

• Hardware Installation: Oriald hardware modules must be installed by Oriald-certified technicians or in strict accordance with our engineering manuals.
• System License: We grant you a limited, non-exclusive, non-transferable, revocable license to access the Oriald Software Dashboard solely for your internal property management.
• Offline Resilience: Our local area network fallback is designed to support local operations when internet access drops. Remote monitoring features require an active internet connection.

2. Customer Account Responsibilities

To use our Dashboard, you must register a corporate account and assign individual credentials to authorized property managers and staff. You agree to:

• Maintain the confidentiality of login credentials.
• Be fully responsible for all actions taken under your administrative accounts.
• Notify us immediately at info@oriald.com if you suspect any security breach or unauthorized access.

3. Payment Terms & Subscription

Use of Oriald Services involves both upfront hardware/setup fees and ongoing software subscription fees:

• Invoicing & Fees: Hardware setups and pilot installations are invoiced and paid according to signed Service Level Agreements (SLAs).
• Taxes: All fees are exclusive of applicable value-added taxes (VAT) or other local levies.
• Late Payments: Accounts with payments overdue by more than 30 days may experience temporary suspension of access to the remote Software Dashboard.

4. Restrictions on Use

You agree not to, and will not permit any third party to:

• Reverse-engineer, decompile, or disassemble Oriald hardware modules or software platforms.
• Use our telemetry infrastructure to create a competing product.
• Bypass any safety sensors, security features, or manager overrides programmed into the distribution boards.