Privacy Policy

Last Updated: May 25, 2026

At Oriald (referred to as "we", "us", "our", or "Oriald"), we are committed to protecting the privacy of hotel owners, managers, staff, and guests. This Privacy Policy describes how we collect, use, process, and disclose information in connection with your use of Oriald's hardware, software, services, and website.

By using our services, you consent to the data practices described in this policy. If you do not agree with these practices, please do not access or use our services.

1. Information We Collect

We collect information necessary to synchronize booking platforms with room energy states and ensure property efficiency. This includes:

• Property & Infrastructure Data: Live telemetry feeds, room power states (occupied, vacant, cleaning), energy draw data, solar battery metrics, generator run times, and distribution board logs.
• Operational & PMS Data: Information synchronized from your Property Management System (PMS), including check-in/check-out timestamps, guest room assignments, room rates, and staff activity logs.
• Guest Contact Information: Name, phone number (for check-in confirmations), and email addresses synchronized through your front desk or PMS.
• User Account Information: Manager and staff names, emails, login credentials, and action logs on the Oriald dashboard.

2. How We Use Your Information

We process collected information to optimize property operations and lower overhead costs. Specifically, we use the data to:

• Automate room power controls, turning off high-draw appliances in vacant rooms.
• Deliver real-time operational status updates on the Oriald dashboard.
• Dispatch automated check-in confirmations and status alerts to guests.
• Detect anomalies in power usage and trigger alerts for immediate audit.
• Improve generator, solar, and utility battery usage scheduling.
• Provide customer support, troubleshooting, and hardware maintenance.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your data to third parties. We share information only in the following limited circumstances:

• Service Providers: We work with trusted partners to host our databases, run analytics, and deliver communications. These partners are strictly bound to protect your data.
• Property Integrations: Data is shared bidirectionally with your selected PMS providers as configured by your administrators.
• Legal Requirements: If required by applicable law, subpoena, court order, or government regulation.

4. Cookies & Web Analytics

Oriald uses cookies and local browser storage to provide essential website functionality, remember preferences, and analyze visitor interactions to improve our website experience. The categories of cookies used include:

• Strictly Necessary Cookies: Essential for secure navigation, request routing, and platform performance. These cannot be disabled.
• Functional Cookies: Store visitor preferences and display settings.
• Performance & Analytics Cookies: Measure aggregate website engagement, page views, and navigation patterns to help us optimize interface performance and content clarity.

You can manage or withdraw your consent preferences at any time through our interactive Cookie Preference Manager available on our website or by reviewing our dedicated Cookie Policy.

5. Security & Data Retention

We implement industry-standard encryption, firewalls, and access control protocols to safeguard your property and telemetry data. We retain telemetry records only for as long as required to deliver operational analytics and report ROI.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact our privacy office at:

Email: info@oriald.com